Privacy Policy

Wapisys – Privacy Policy Wapisys (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our WhatsApp API services, or interact with us in any way. 1. Information We Collect We may collect the following types of information: 1.1 Personal Information Name Email address Phone number Company name Billing information 1.2 Account & Usage Information Login credentials API tokens or keys IP address, browser type, device information Logs related to messages sent through the API 1.3 WhatsApp Communication Data Message templates, delivery reports, and customer interaction data (only for service delivery, not for resale). We do not access or read personal conversations between you and your customers beyond what is technically required for API processing. 2. How We Use Your Information We use the information we collect for the following purposes: To provide and maintain our services To verify your account and manage access To send important service notifications and updates To process payments and invoices To comply with legal and regulatory obligations To detect and prevent fraudulent or abusive activity To improve and personalize user experience 3. Data Sharing & Disclosure We do not sell or rent your personal information to third parties. However, we may share your information with: WhatsApp / Meta Platforms – to enable official WhatsApp API services. Payment processors – for secure billing transactions. Regulatory authorities – if required by law. Trusted service providers – who support our operations under strict confidentiality agreements. 4. Data Retention We retain your data for as long as your account is active or as needed to provide services. Once your account is terminated, we may retain certain records as required by law or for legitimate business purposes (e.g., billing history). 5. Cookies & Tracking Technologies Our website may use cookies to enhance user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some parts of the site may not function properly if you do. 6. Security of Your Information We use industry-standard security measures to protect your data, including: Secure server infrastructure Data encryption during transmission Restricted access to sensitive information Despite these measures, no system is 100% secure. Users are responsible for maintaining the confidentiality of their credentials. 7. Your Rights Depending on your jurisdiction, you may have the right to: Access, update, or delete your personal information Object to certain processing activities Request data portability Withdraw consent (where applicable) To exercise any of these rights, contact us at privacy@wapisys.com . 8. Third-Party Links Our website or dashboard may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. 9. Children’s Privacy Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us data, please contact us for deletion. 10. Policy Updates We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest version. Continued use of our services means you accept the updated policy. 11. Contact Us For any privacy-related questions, complaints, or requests: 📧 privacy@wapisys.com 🌐 https://wapisys.com